Training and Support

The training process begins several weeks before your store opens.  We tailor each training schedule individually around your personal life schedule beginning with training over the telephone utilizing manuals, workbooks, and other materials to guide you through the operational aspects of running your retail business.  Our in-house professional training staff has many years of experience setting up and managing large retail operations and they pass that knowledge on to you.  This high level of training and support is available for the entire life of your business.

After the initial training has been completed, you will be invited to our 22,000 square foot Las Vegas headquarters for 3 days of intensive classroom training that ends with you spending a day at an actual working dollar store to gain actual hands on experience.

At the training you will go thru the daily routine of opening the store, setting the cash register, stocking, ordering merchandise and performing the closing duties.  Our hands-on training program is highly recommended and – like everything at our company – it is included in the store package price.

This type of training is invaluable as it brings actual working knowledge to you and it builds your confidence as you are getting ready to open your own store in just a few weeks. This is just another reason why the option of training at our corporate office is such a great opportunity for you.

Long Term Support

We are there every step of the way and beyond!
JW Imports, a wholesale company, will assign a representative to work directly with you. They will provide detailed information regarding over 75 suppliers, including discounted pricing, freight concessions, and special promotions. A representative will also work with you on securing seasonal merchandise and assist you in selecting suppliers that can provide you with – based on your geographical location – the most cost-effective purchasing opportunities. Your Wholesale Representative will contact you on a regular basis, and provide you with the weekly newsletter.

The “Dollars and Sense” newsletter is full of information on exciting new merchandise as soon as it becomes available, and discusses topics such as how to get ready for upcoming holidays, tips from other retailers, and much, much more. Your representative will do a great job for you—just ask our references!  Also watch this video that highlights the top dollar store suppliers and what they think of Dollar Store Services.

Invested In Your Success

On Site Training

At the end of your first 30 days of business, Dollar Store Services, Inc. offers to perform a formal review of your store. We ask that you submit a video of the entire store; we review the video in conjunction with the daily sales records, purchasing log, advertising history, payroll information, and the first month’s Profit and Loss Statement. Our Senior Management Staff participates in this 30-day review in an effort to confirm that you understand the workings of your business and are headed in the right direction. Additionally, at this same time, we will provide you with a form and ask you to grade our performance in the many areas involved in the setting up of your new store.  We welcome your suggestions!

Store Gallery
Brand Name Product Ready to Sell dscn2514 smart-dollar-03-23-2013 dscf5117 Brand Name Items for Less 100_4739
What our customers are saying.
The variety and quality? I’m shocked, very pleased with the products in the store. Could they be better? I don’t believe so. The quality is great and definitely puts us above our competition! — Owner – The Dollar Store, Video Testimonial
The efficiency, the speed, the process, from the time of our initial deposit two months ago to standing in our own store open for business – I can hardly believe it! — Dollar Store Owner – True Dollar, Video Testimonial
Dollar Store Services answered all our questions and made sure that all of our team was ready to open the dollar store! — Owner – Dollar Power, Video Testimonial
I’m impressed with the layout, and I can’t tell you how impressed I am with all these products! Every isle has something I want to purchase. — Owner – Dollar Power, Video Testimonial
I’m very impressed with the ongoing training. I believe that is key and we have tapped that resource to our benefit. — Owner – True Dollar, Video Testimonial
All I can say is “WOW”, it’s everything that I thought it was going to be – the store looks wonderful! — Owner - Citrus Dollar, Video Testimonial
The training program was very effective, very efficient, very helpful, all my questions were answered and we learned a ton! — Owner – The Dollar Store, Video Testimonial
The store turned out beyond our expectations we love it! — Owner – The Dollar Store, Video Testimonial
From finding the location to flying in a locator to negotiating a great lease deal. Dollar Store Service’s Real Estate Department was the key to us getting this awesome location! — Owner – The Dollar Store, Video Testimonial
They are always there and available for me and that’s important. — Owner - Citrus Dollar, Video Testimonial
If I had to rate the customer service from 1-10 I would definitely say 10! — Owner – My Dollar, Video Testimonial
I would recommend Dollar Store services because they are consistent and do what they say they will do and when they say they will do it! — Owner – Dollar Power, Video Testimonial
The Build-Out of my store was very efficient. In fact, it was completed one day before they said it would be! — Owner – My Dollar, Video Testimonial
When Dollar Store Service’s Real Estate Department located our store site they negotiated the lease for us. We had a fantastic lease agreement and Dollar Store Services made that happen! — Owner - Citrus Dollar, Video Testimonial
The efficiency, the training, the great products, pretty much everything impressed me about my experience with Dollar Store Services! — Owner – My Dollar, Video Testimonial
Customer service was wonderful from beginning to the end of the process. — Owner – Dollar Power, Video Testimonial
I was amazed at the build out process and was in awe at how they got it done in 5 days! — Owner – True Dollar, Video Testimonial
Dollar Store Services treats you like family, they really cared about my future and my success and I loved that. I will definitely use them again when I open my next store! — Owner – My Dollar, Video Testimonial
The lease that Dollar Store Services negotiated on our behalf was I believe one of the best term leases I’ve ever seen in my 30 years as a business owner. — Owner – True Dollar, Video Testimonial
We had retail experience, but not as owners. The training program really went a long way to making us feel really comfortable with everything. — Owner - Citrus Dollar, Video Testimonial
The build-out process happened very quickly. Every day we walked in I thought wow, I can’t believe how much has been done. When they say 5 days they mean it! — Owner - Citrus Dollar, Video Testimonial
I was amazed at the quality of the merchandise specifically the quality of the jewelry which was all stuff I’d buy for myself! — Owner – Dollar Power, Video Testimonial
Find Us On Facebook
What’s Hot
Translation
by Transposh - translate your blog to 60+ languages
Which business do you want to open Open a Mailbox Store Start a Party Store Build a Dollar Store Finance a Fitness Center Open My Own Clothing Store Perfect Store Idea for Malls
%d bloggers like this: