" The training process begins several weeks before the owner’s store opens. We tailor each training schedule individually around the client’s personal life schedule beginning with training over the telephone utilizing manuals, workbooks, and other materials to guide the store-owner through the operational aspects of running their retail business. Our in-house professional training staff has many years of experience setting up and managing large retail operations and passes that knowledge on to the store owner. This high level of training and support is available for the entire life of the business.
After the initial training has been completed, the store owner is invited to our 22,000 square foot Las Vegas headquarters for 3 days of intensive classroom training that ends with the store owner spending a day at an actual working dollar store to gain actual hands on experience.
At the store owners will go thru the daily routine of opening the store, setting the cash register, stocking, ordering merchandise and performing the closing duties. Our hands-on training program is highly recommended and like everything at our company is included in the store package price.
This type of training is invaluable as it brings actual working knowledge to the owner and builds their confidence as they are getting ready to open their own store in just a few weeks. This is just another reason why the option of training at our corporate office is such a great opportunity for store owners.
Long Term Support
We are there every step of the way and beyond!
JW Imports, a wholesale company, will assign a representative to work with each new store-owner. They will provide detailed information regarding over 75 suppliers, including discounted pricing, freight concessions, and special promotions. A representative will also work with you on securing seasonal merchandise and assist you in selecting suppliers that can provide you, based on your geographical location, the most cost-effective purchasing opportunities. Your Wholesale Representative will contact you on a regular basis, and provide you with the weekly newsletter.
The “Dollars and Sense” newsletter is full of information on exciting new merchandise as soon as it becomes available, and discusses topics such as how to get ready for upcoming holidays, tips from other retailers, and much, much more. Your representative will do a great job for you—just ask our references! Also watch this video that highlights the top dollar store suppliers and what they think of Dollar Store Services.
Invested In Your Success
At the end of the first 30 days of each new store’s business, Dollar Store Services, Inc. offers to perform a formal review of the store. The Store Owner submits a video of the entire store; we review the video in conjunction with the daily sales records, purchasing log, advertising history, payroll information, and the first month’s Profit and Loss Statement. Our Senior Management Staff participates in this 30-day review in an effort to confirm the new owners understand the workings of their business and are headed in the right direction. Additionally, at this same time, we will provide each owner with a form and ask them to grade our performance in the many areas involved in the setting up of their new store; we welcome your suggestions!
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