Mistakes That Drive Off Good Employees
A savvy business owner knows there are few things more costly and disruptive than good employees quitting unexpectedly. The turnover problem is typically blamed on a range of imagined problems that ignore the real issue: management.
The unfortunate truth is that mistreatment by management is one of the most common causes of people leaving their jobs. Fortunately, though, this is easily avoided. It just requires a bit of effort from managers.
We'll take a look at some of the worst things managers do to drive away good employees.
The quickest way to burn out a good employee is overworking them. It seems only natural to work your best people harder, and plenty of managers fall into this trap. The problem is, it makes them feel like they're being punished for performing well.
According to new research from Stanford, overworking employees is counterproductive. Productivity drops sharply when the workweek exceeds 50 hours. At 55 hours, it drops off so much that you don't get anything out of the additional hours.
When you need to increase the workload of your most talented employees, it's best to increase their status along with it. With a raise, promotion, or new title, good employees will take on a bigger workload. Simply increasing their workload without any other changes will send them looking for somewhere new, where they'll be more valued.
Not Recognizing Contributions
Everyone likes to be acknowledged for a good job. Especially so for people that genuinely work hard and give their all. Good managers needs solid communication with their employees to understand how to make people feel appreciated.
Not Caring About People
A bad relationship with their boss is a chief reason for many people leaving their job. Managers need to know how to balance professionalism with being a considerate human being.
The best bosses celebrate people's success and empathize with them during tough times. Bosses who don't care at all will always have high turnover rates. No one wants to work for someone who doesn't view employees as anything more than production units.
Not Honoring Commitments
Keeping promises makes employees happy; breaking them sends them out the door. When a commitment is kept, a manager proves himself to be trustworthy and honorable. A disregarded commitment shows an uncaring and disrespectful boss. And if the boss doesn't honor his commitments, why should the employees?
Hiring And Promoting The Wrong People
Hard workers want to work with other hard workers. When management doesn't put in the effort to bring in good people, those who have to work with them suffer a major demotivation.
It's even worse when the wrong people are promoted. A hard worker getting passed over on a promotion in favor of a lazy yes-man takes it as a major insult. It should be no surprise when such a person decides to leave.
Getting great employees is only half the battle. Once you've got them, you've got to make sure you can keep them. It's not as difficult as you might think. Generally, not overworking your best people, and treating them with respect, are the keys to keeping employees content in the jobs.