On Going Services for the Life of Your Business
DSS provides extensive training, information and tools to our store owners to help them better understand and execute the promotion and advertising of their store and products. Among the many tools and online resources are:
- Seasonal sales promotional tips and hot specials
- Email programs for marketing/customer contact
- How to register with the Chamber of Commerce and network
- Grand opening programs and advertising
- How to set up a store website
- "Guerilla Marketing" techniques
- Street side Arrow Spinners
- Custom designed flyers
- Seasonal Store Signage
- Business to business sales
- Loyalty Programs
- Creating E-newsletters
- Using Social Media
- And many more useful tips and online resources
We are constantly updating the advertising and promotional materials we offer our clients based on the products offered and trends in the retail store industry in order to ensure the highest possible visibility for the store. These tools and materials are always available; our owners are encouraged to utilize them to keep their business vital and growing.
Upon a new store's Grand Opening, a New Store Consultant is assigned to maintain constant communication with the owner during at least the first 60 days of operation. The Consultant will review the key elements of the business with the new owner to ensure that there is a proper level of understanding regarding store operations and cost controls. The New Store Consultant helps by monitoring orders, staffing requirements, inventory levels, product categories and anything necessary to confirm that all the factors needed for successful operation are in place and functioning as they should.
After the first 30 days of operation, DSS senior management will conduct (on request) a thorough, formal review of the new store's key operational indicators and provide recommendations for any improvements that may be warranted.
But client support doesn't stop there. The DSS staff of customer service professionals is available to answer any question or help with any challenge - whether the store has just opened or has been in business for years. DSS has probably encountered and solved any issue that a new owner may have - and there is never a fee for this continuing support!
Dollar Store Services makes extensive training, information and tools available to store owners that will help them better understand and execute advertising their store and promoting their products.
DSS constantly updates the advertising and promotional materials that we offer our clients to reflect the latest product and retail trends. Our goal is to help ensure the highest possible visibility for our client stores. These tools and materials are always accessible and we encourage our owners to utilize them in order to keep their business vital and growing.